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Privacy Policy

What info do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your purchase, to troubleshoot problems with your purchase, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our terms and conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

What cookies do we use?

 

Cookie name

XSRF-TOKEN

hs

svSession

SSR-caching

 

_wixCIDX

_wix_browser_sess

consent-policy

smSession

TS*

bSession

fedops.logger.X

wixLanguage

Purpose

Used for security reasons

Used for security reasons

Used in connection with user login

Used to indicate the system from which the site was rendered

Used for system monitoring/debugging

Used for system monitoring/debugging

Used for cookie banner parameters

Used to identify logged in site members

Used for security and anti-fraud reasons

Used for system effectiveness measurement

Used for stability/effectiveness measurement

Used on multilngual websites to save user language preference

Duration

Session

Session

12 months

1 minute

3 months

Session

12 months

Session

Session

30 minutes

12 months

12 months

Cookie type

Essential

Essential

Essential

Essential

Essential

Essential

Essential

Essential

Essential

Essential

Essential

Functional

If you don’t want us to process your data anymore, please contact us at info@northumberlandaviation.co.uk or call 01670 787 881.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@northumberlandaviation.co.uk or call 01670 787 881.

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